1. What services does ShortenLoan.com offer?
At ShortenLoan.com, FIS Advisor specialize in Malaysia mortgage loan optimization services. FIS Advisory’s goal is to help property owners from Singapore and Malaysia (with Malaysia property loans) reduce both their loan tenure and interest payments without incurring additional legal costs or new terms with Malaysia banks.

2. How does the loan restructuring process work?
FIS Advisor analyse your current outstanding loan situation. With our in-house tools and expertise, FIS Advisory devise an personalized cum optimized ledger based on your financial capacity and long-term capabilities.

3. What documents are required for the mortgage loan optimization process?
You’ll need to provide your
 – 3.1. complete set of bank’s offer letter, 
 – 3.2. latest loan statement,
 – 3.3. first installment date – New Loan,
 – 3.4. last 3 months’ installment dates & amounts – Existing Loan.

These documents help FIS Advisory assess your current loan situation accurately. Without them, FIS Advisor cannot do anything to help at all as it would be a waste of time and resource for both parties.

4. What is your service about?
FIS Advisory’s service focuses on reducing mortgage loan interest and tenure by 30%. 50% or 75%. Results can typically be seen within 30 days after verifying the outstanding balance with your financial institution.

5. Is there a limit or requirement for cases to be accepted?
Most submitted cases can be accepted depending on the terms and conditions signed. Please submit the necessary documents to determine eligibility. If the report shows that the savings achieved would be low, FIS Advisor will advise you accordingly and may not recommend using our service.

6. What is the difference between using your service and a loan application calculator?
Loan calculators provide basic calculations based on initial inputs, which may be inaccurate. They also may not account for changing bank interest rates. FIS service goes beyond calculations by analysing your loan package clauses and providing tailored solutions.

7. If my outstanding balance is very low, do I still need the service?
Even small savings are still beneficial. However, if the potential savings are too low, FIS Advisor would not recommend proceeding with our service.

8. What if I can’t afford the repayments stated in the tracking ledger?
FIS Advisory’s service is customizable, and you may choose to adjust your package to suit your financial situation better.

9. Will your service involve dealing with my financial institution?
FIS Advisory’s process does not involve changing financial institutions or breaching contracts. We work within the terms and conditions of the loan agreement you signed. In some special cases, additional information from your financial institution may be required.

10. How is the optimized plan implemented without negotiating with financial institutions?
FIS Advisory’s service does not involve negotiating with financial institutions or changing agreements. You will make monthly repayments according to tracking ledger we provide. FIS Advisor will guide you through the necessary steps once you agree to proceed with the plan.

11. Are your services available online or do I need to visit your office?
FIS Advisory’s services are designed to be convenient and accessible. You can complete the entire process online without the need to visit our office. However, should you prefer an in-person consultation, FIS Advisor can arrange that as well.  

12. How can I get started with ShortenLoan.com?
To begin, simply reach out to us through our contact form on the website or call us directly. FIS Advisor will guide you through the initial steps and help you gather the necessary documents to start the mortgage loan optimization process.